Delivery & Shipping
Factory-direct global shipping from our manufacturing facility in China
How We Ship
Hanmoke ships loading dock equipment to customers in 50+ countries worldwide. All shipments depart from our factory warehouse in China via sea freight. For smaller components and spare parts, air freight is available upon request.
🚢 Sea Freight (FCL/LCL)
Standard shipping method for most orders. Full Container Load (FCL) for large orders; Less than Container Load (LCL) for smaller shipments. Equipment is secured on pallets or in custom crates.
✈️ Air Freight
Available for urgent orders or spare parts. Air freight costs are higher but ensure faster delivery — typically 5–10 business days door to door. Please inquire for a rate quote.
Estimated Transit Times
The following are estimated sea freight transit times from our port of departure to major global destinations. Actual times may vary depending on port congestion, customs clearance, and carrier schedules.
| Destination Region | Major Ports | Estimated Transit |
|---|---|---|
| USA – West Coast | Los Angeles, Long Beach, Seattle | 15–20 days |
| USA – East Coast | New York, Savannah, Miami | 28–35 days |
| Canada | Vancouver, Toronto, Montreal | 20–30 days |
| Australia & New Zealand | Sydney, Melbourne, Auckland | 18–25 days |
| United Kingdom | Felixstowe, Southampton | 25–30 days |
| Northern Europe | Rotterdam, Hamburg, Antwerp | 22–28 days |
| Southeast Asia | Singapore, Bangkok, Jakarta | 8–15 days |
| Middle East | Dubai, Jeddah, Abu Dhabi | 15–22 days |
| South Africa | Durban, Cape Town | 22–28 days |
Production Lead Time
Standard Products
15–25 business days after order confirmation and deposit receipt. Stock items may ship sooner — ask our team about current inventory.
Custom / Large Orders
30–45 business days depending on complexity and order volume. Our team will provide a confirmed production schedule at the time of order.
Export Documentation
We handle all standard export documentation at no extra charge, including:
- Commercial Invoice & Packing List
- Bill of Lading (B/L)
- Certificate of Origin (CO)
- CE Declaration of Conformity
- Third-Party Load Test Certificate
- Insurance Certificate (upon request)
Import duties, taxes, and local customs clearance fees are the responsibility of the buyer. Our team can provide HS codes and documentation guidance to facilitate smooth customs clearance at your port.
Packaging & Protection
All equipment is thoroughly cleaned, painted with anti-rust primer, and wrapped in protective film before loading. Heavy equipment is secured on reinforced wooden pallets or packed in custom wooden crates for sea freight. We photograph all packaged goods before container loading — photos are shared with customers for peace of mind.
Need a Shipping Quote?
Tell us your destination and order size — we’ll provide a full landed cost estimate.
