Hanmoke manufactures a comprehensive range of loading dock solutions including Mobile Yard Ramps, Ground-to-Dock Ramps, Portable Dock Ramps, Galvanized Forklift Ramps, Folding Loading Ramps, Dock Levelers (hydraulic, mechanical, telescopic), Edge-of-Dock Levelers, Exterior Dock Levelers, Dock Boards & Dock Plates, Dock Bridges, Truck & Trailer Lift Ramps, Loading Dock Lifts, and Door Seals. All products are engineered for heavy-duty industrial use.

Our standard mobile yard ramps support up to 10 tons (20,000 lbs). We also offer heavy-duty models rated up to 15 tons (30,000 lbs) for high-intensity forklift operations. Custom load ratings are available upon request — please contact our engineering team with your specific requirements.

Yes. All Hanmoke products are CE certified and comply with ISO quality management standards. Our equipment also undergoes third-party structural load testing to ensure performance meets or exceeds international safety requirements. Full certification documentation is available upon request.

Absolutely. Custom engineering is one of our core strengths. We can design and manufacture equipment to your specific load capacity, platform height, ramp angle, width, and surface treatment requirements. Our team of 12+ in-house engineers will work with you to develop a solution that fits your exact site conditions. Contact us with your dimensions and application details to get a custom quote.

Hanmoke equipment is engineered for a 30-year service life under normal operating conditions. We use high-grade structural steel, hot-dip galvanizing on corrosion-prone models, and reinforced weld joints. Proper maintenance, as outlined in our product manuals, will ensure maximum longevity.

You can request a quote directly through our Contact Us page or by clicking the “Get Quote” button on any product page. Please include the product model, required quantity, destination country, and any customization needs. We typically respond within 1 business day.

Yes. We offer tiered pricing for orders of 5 units or more. As a direct manufacturer with no middlemen, our factory-direct pricing is already highly competitive. Contact our sales team to discuss volume pricing for your specific project or distribution needs.

We accept T/T (bank wire transfer), L/C (Letter of Credit) for large orders, and Western Union for smaller transactions. Payment terms are typically 30% deposit upon order confirmation and 70% balance before shipment, unless otherwise agreed. Please contact us to discuss terms for your order.

Yes — we ship worldwide. Hanmoke products are currently in use in 50+ countries across North America, Europe, Southeast Asia, Oceania, the Middle East, and Africa. We manage full export documentation, customs coordination, and sea freight logistics. For detailed delivery information, visit our Delivery page.

Standard products typically ship within 15–25 business days after order confirmation and deposit. Custom or large-volume orders may require 30–45 business days. Sea freight transit time varies by destination: approximately 15–20 days to the US West Coast, 25–30 days to East Coast, and 20–35 days to European ports.

Yes. We provide full export documentation including commercial invoice, packing list, bill of lading, certificate of origin, and CE/test certificates as required. We also assist with customs HS code classification. Local import duties and taxes are the responsibility of the buyer, but our team can advise on common requirements for your country.

All Hanmoke products come with a 12-month warranty against manufacturing defects from the date of delivery. Hydraulic components and seals are covered for 6 months. Warranty claims require photo/video documentation of the defect. We will provide replacement parts or a full replacement unit depending on the nature of the issue.

Our equipment is designed for straightforward installation and comes with detailed installation manuals and diagrams. For complex projects or large-scale installations, we can arrange on-site technical support in select regions — please discuss this with our sales team at the time of ordering. Remote video support is available for all customers.

Yes. We maintain a full range of spare parts including hydraulic cylinders, pumps, lip seals, steel components, and hardware. Parts can be ordered directly through our sales team. We recommend keeping a basic maintenance kit on hand — contact us for a recommended parts list for your specific model.